Newtown No Water

It’s a new day, you wake up, jump in the shower and everything’s normal. Then all of a sudden the water stops! Oh No! Now what? One of the things that I am often asked is “when will my well pump expire?” Jokingly I will answer “ let’s see. Christmas Eve, New Year’s Eve, The morning of the big party, In the shower before work.” Point is it’s never a good time for your well pump to fail or lose water pressure. We all dread turning the faucet on and not having water pressure. But what do you do if/when it happens to you? There’s a few steps that every homeowner should know. First and most importantly go down to your basement and find your water storage tank. There is a pressure gauge on the water storage tank. Check the pressure and make a mental note. Probably the most important step is to shut the electrical switch off behind the tank if there is one?Not every well system has a switch behind the tank so the next step is to go to your electrical panel find the breaker that is marked “ Well Pump” or “ Water Pump” And turn that breaker off. Then call Kosheluk Pump Service and let us know exactly what happened. Be thorough with your explanation. Let us know what happened and don’t leave anything out. The more information we get the easier it is for us to determine the next course of action. More than likely we will ask you a few questions. What is the pressure on the storage tank? Have you had any issues with the water in the last few weeks? Have you been running a lot of water the last few days? Have you noticed air in the system? Just because you lost water pressure does not mean that the well pump needs to be replaced! Let me say that again. Just because you lost water pressure does not mean that the well pump needs to be replaced! There are numerous things that can cause a no water situation. I would say on average 1 out of every 3 No water calls that we receive are well pump replacements.  It’s important to have a Well water professional Look at your system and diagnose the problem. Now I understand that everybody uses Google. I know I do for just about everything. But understand that you’re dealing with a complicated sometimes highly technical system that runs on 230 Volts. Leave the diagnosis and repair to the professionals who know and work on those systems every single day. If/when it happens to you no matter what time of the day or night it is, call us! The sooner we have you on the schedule the sooner we can get the water flowing again.